Frequently Asked Questions (FAQ)
Welcome to the Kindhearted Wear FAQ page! Here, you’ll find answers to some of the most common questions about our vegan-friendly clothing, shipping, returns, and more. If you can’t find what you’re looking for, feel free to reach out to us at info@kindheartedwear.com.
1. What materials are used in your clothing? All of our apparel is made from sustainable, cruelty-free, and vegan-friendly materials such as organic cotton, recycled polyester or other plant-based fabrics. We ensure that none of our products contain animal by-products.
2. Do you ship internationally? Yes! We are proud to offer international shipping to our customers worldwide. Please note that delivery times and shipping costs may vary depending on your location. Visit our shipping page for more details.
3. How can I track my order? Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the shipping carrier’s site.
4. What is your return policy? We offer a 28-day return window for any unworn, unwashed items. If you’re not satisfied with your purchase, simply send it back.
5. How long does shipping take? Please check our shipping information page for specifics.
6. Are your products ethically made? Absolutely. All of our products are ethically made, adhering to fair labor practices and sustainable production methods. We are committed to using, as much as possible, suppliers that align with our values of kindness and compassion.
7. Do you offer gift cards? Not at this time.
8. How does Kindhearted Wear give back to animal welfare? At Kindhearted Wear, we pledge 5% of our net profits to organizations that work to end factory farming and support animal welfare, including Mercy For Animals, The Humane League, and Vegan Outreach. You can learn more about our giving initiatives on our Kindness page.
If you have any other questions, don’t hesitate to reach out. We’re here to help and make sure you have a positive experience with Kindhearted Wear!